Friday, August 31, 2012

Click-to-Call Features

Click-to-Call offers your customers a seamless instantaneous web to phone conversion a the click of a button. Many studies agree that customer initiated contact will give a website a leg up in its market.

GetMoreRings offers many different features that you can fully customize to suit your business needs.

  • Instant Connection: Your web-based customers are able to click a button, enter their phone number and be connected to you.
  • Hosted Solution: GetMoreRings is a completely hosted solution and you will need to do is add the link to your website.
  • Configuration: You will be supplied with an easy-to-use control panel, allowing you to decide where, when and how your users can contact you. 
  • Customization: You will have access to fully customize your buttons or widgets to match your website in your interface.
  • Statistics and History: GetMoreRings tracks all of your calls and keeps the data for you. If you receive a call during non-business hours it will not connect the call but it will save the callers number so that you can contact them when you are available. 
  • Google Integration: Allows you to integrate your Google Analytic and Adwords tracking. 

Wednesday, August 29, 2012

GetMoreRings Explains Click-to-Call

What is Click-to-Call?

Click-to-Call, Click-to-Dial, or Click-to-Text from GetMoreRings allows your website users an instant connection to you with the click of a button. It is a from of web-based communication, where your site visitors can click on a link, widget, button, etc., and request an immediate connection to a live person at your business, either by Voice over IP (VoIP), text or telephone.

How does it work?

Your web-based clients click on a link, button, widget, etc., and enter in their phone number. Once their number is entered, GetMoreRings software calls the users telephone number. Once the user is connected, GetMoreRings then builds a connection to the GetMoreRings account holder and connects the two calls together. Once the call is ended, the call details are added to your history and analytical reports, and the call cost is added to your account. All of this data is available through your GetMoreRings control panel.

Why use Click-to-Call?

Click-to-Call allows for better cross-communications. It fuses your online presence with your in-house support. It allows for your potential clients to immediately reach you with any last minute questions and keeps your finger on the pulse of what your customers need and want.